We aim to dispatch orders under 2kg received and paid for by 5pm Monday to Friday the next working day at the latest. We will dispatch larger orders (over 2kg) within two working days if recived by 5pm Monday to Friday.
Orders under 2kg in weight are sent by Royal Mail. You will be offered a choice of first or second class at check out. Estimated delivery time: First class 1 – 2 working days (after dispatch) / Second class 3 – 4 working days (after dispatch).
Orders over 2kg in weight are generally sent by UPS courier and charged at £6.95 under 5kg and £8.95 over 5kg. Estimated delivery time: 2 working days
The above timescales for delivery are estimates by the shipping companies and are in no way guaranteed or within our control. At peak times such as Christmas, or in bad weather delivery may take longer.
We currently only ship in the UK. If you would like products shipped outside of the UK please email us on firstname.lastname@example.org for a quotation.
We are happy for you to collect from us at a mutually convenient time from Biggin Hill Kent (postcode TN16 3DU) if you are local and wish to save on postage. This option is not available via our website. However, if you email us with your order rather than buy online we will arrange payment via bank transfer or paypal invoice and agree a time for collection.